Category Archives: Bots

Empower your existing Power Virtual Agents with Bot Framework Skills 🤖

Are you addressing your day to day customer service operations using Power Virtual Agents? Do [...]

Power Virtual Agent gets multiple channels support, authentication and entities

On Tuesday’s evening I shut down my machine after completing up all the pre-requisites (i.e. slide deck and just a couple of [...]

Extend Power Virtual Agent with Microsoft Bot Framework

Ever since Microsoft came up with the Power Virtual Agent for Customr Service, it was well [...]

Infuse AI into Power Virtual Agent with No-Code

Last week I gave a talk on how you can extend Dynamics 365 using Bots [...]

Bot Framework Skills: How can you develop and add them to your Bots

As it’s announced today at Build 2019 and I am happy to have contributed my [...]

Extending Dynamics 365 with Bots: “Ok Google, what’s next for me”

In our last post, we discussed the endless possibilities of Bots and Dynamics 365. We [...]

Extending Dynamics 365 with Bots: Lead Generation

Ever since Microsoft came up with an idea to closely integrate Office and Dynamics CRM [...]

Integrate LUIS, QnA Maker and Personality Chat in your Bot – Part 2

In my last post, I briefed about how can you create FAQs, LUIS models and connect [...]

Integrate LUIS, QnA Maker and Personality Chat in your Bot – Part 1

After reading the comprehensive documentation of Azure Bot Service, correcting a few logical mistakes, solving [...]

Bot Builder Community Project: An OSS Marvel

Today, we’re excited to announce a global opensource project for Bot Builder Community which is [...]

Integrate custom machine learning models to your Bot using ML.NET

Do you want to recommend your latest products or services based upon your customer’s choice [...]

Sentiment Analyzer – Custom Middleware for Bot Framework

I have been stating these at multiple forums that Microsoft Bot Framework (MBF) is currently [...]