Category Archives: Dynamics 365

Extend Power Virtual Agent with Microsoft Bot Framework

Ever since Microsoft came up with the Power Virtual Agent for Customr Service, it was well [...]

Infuse AI into Power Virtual Agent with No-Code

Last week I gave a talk on how you can extend Dynamics 365 using Bots [...]

Enhance Power Virtual Agent with Power Automate and No-Code

During last week of May 2019, Microsoft announced the Power Virtual Agent through which you [...]

Extending Dynamics 365 with Bots: “Ok Google, what’s next for me”

In our last post, we discussed the endless possibilities of Bots and Dynamics 365. We [...]

Extending Dynamics 365 with Bots: Lead Generation

Ever since Microsoft came up with an idea to closely integrate Office and Dynamics CRM [...]