AI Hack Day at SSW Sydney

Our friends at SSW had organised the AI Hack Day for Sydney where I was invited to speak with the beginners. I wanted to give them a different flavor of services to think about, more than just usual Sentiment Analysis or the plain Computer Vision. In this talk, I introduced them to the Opinion Mining, what does it mean and how it is different than usual Sentiment Analysis. I also spoke about its importance in the customer services with some real-life examples.